Our Story
Founded in 2009 by Naqsh (Nik) Kochar, Refresh is driven by a deep passion for both employee well-being and business development.
We have witnessed firsthand the detrimental effects of burnout and mental health issues on employees, and we are dedicated to alleviating these challenges in the workplace.
At Refresh, we find true joy in seeing our partners and clients thrive. We believe that when organizations prioritize employee mental wellness, it not only enhances the well-being of individuals but also drives overall business success. These values are at the core of our mission and drives everything we do.
Why did we set out on this journey of employee mental wellness?
We recognized that a comprehensive approach was needed—one that integrates business development expertise with a profound understanding of employee well-being and leadership dynamics. This realization led us to develop our flagship product, the Refresh Wellness Platform (RWP), a research-based digital platform designed to both improve and track employee mental wellness.
In addition, we designed the Refresh Wellness Assessment (RWA), a powerful tool that enables organizations to gain insights into employee mental wellness, leadership team engagement, and public perceptions of their brand. This holistic assessment provides a roadmap for employers to make meaningful improvements and measure their progress over time.
We believe that now, more than ever, there is a pressing need for a movement centered around alleviating workplace burnout.
The COVID-19 pandemic brought about a significant societal shift, highlighting the importance of employee mental health in the workplace. As Forbes aptly stated, “Improved employee mental health is good for business—fully eight scientific studies prove it—from the University of California to the University of South Australia and published in journals of economic studies to occupational studies.”
At Refresh, we are committed to being at the forefront of industry trends and research to ensure that our clients receive the most relevant and effective strategies. We combine our multidisciplinary team’s expertise in business strategy, marketing, psychology, research, and software development to provide comprehensive solutions that drive positive change.
Together, let’s build a movement where employee mental wellness is a top priority, and organizations achieve growth sustainably.
Frequently Asked Questions About Refresh Wellness
Here, we have compiled a list of common inquiries to provide you with quick and informative answers. Whether you are a current user of the Refresh Wellness Platform or considering our services, this Frequently Asked Questions (FAQ) section aims to address any uncertainties you may have. If you don’t find the answer you’re looking for, feel free to reach out to our support team for further assistance at our General Inquiries Contact Page. We are committed to providing you with the information you need to make the most of your Refresh Wellness experience. Explore our FAQ section below and discover the answers to your questions.
What is the process of conducting the Refresh Wellness Assessment?
The process of conducting the Refresh Wellness Assessment involves a comprehensive and personalized approach to understanding your organization’s well-being. Through interviews, surveys, and other methods, we gather data and insights across the three pillars of the assessment: Employee Satisfaction, Leadership Insights, and Public Perception.
Our experienced team will work closely with your organization, ensuring that the assessment is tailored to your specific needs and goals. We analyze the collected data and generate a comprehensive document that highlights the strengths, weaknesses, and opportunities for improvement within your organization.
Based on the assessment findings, we provide personalized recommendations and a 1-year strategy aimed at driving positive change and fostering a healthier work environment. This strategy is designed to address the identified areas of improvement and enhance employee satisfaction, leadership effectiveness, and public perception.
Throughout the process, we prioritize confidentiality and data security to ensure the privacy of your organization’s information. Our goal is to provide you with valuable insights and actionable recommendations that will empower you to make informed decisions and create a positive impact within your organization.
Can I choose just one or two pillars of the Wellness Assessment to focus on?
Yes, you have the flexibility to choose to focus on one or two pillars of the Refresh Wellness Assessment. However, we strongly recommend a complete assessment that covers all three pillars: Employee Satisfaction, Leadership Insights, and Public Perception. This holistic approach provides a more thorough understanding of your organization’s well-being and allows for a comprehensive evaluation of various aspects impacting your employees and overall organizational performance.
By opting for the full assessment, you gain an extensive picture of your organization’s strengths, weaknesses, and opportunities for improvement. This broader perspective enables you to make informed decisions and develop a robust strategy that addresses multiple areas simultaneously, leading to more effective and impactful outcomes.
While you have the option to focus on specific pillars, the complete assessment will provide you with the most robust and insightful results, ultimately guiding you toward creating a healthier and more successful work environment.
Can Refresh help with implementing the strategies they recommend?
Refresh Wellness provides a comprehensive range of services to assist in implementing and executing the strategies recommended in the Refresh Wellness Assessment. We are also ready to provide guidance on finding suitable third-party specialists for areas that fall outside our core expertise. With over 14 years of experience primarily focused on marketing and business development, we have accumulated valuable knowledge and insights. As a result, we are able to offer advisory services based on this wealth of experience.
At Refresh Wellness, we embrace the value of “Cultivating the Unique Genius.” This means that our team members are encouraged to focus on their passions and areas of expertise, allowing us to excel in specific areas. Here are some of the areas we excel at:
- Ongoing business strategy consultation services
- Drop-in Chief Marketing Officer (CMO) services
- Fulfillment of advertising and marketing campaigns
- Branding and creative services
- Website design and development
- SEO/SEM (Search Engine Optimization/Search Engine Marketing)
To learn more about our Marketing & Branding Experience and see our portfolio, check out www.refresh.ca
We are dedicated to your success and extend our support beyond the initial list of services. Our team provides ongoing collaboration throughout the implementation process, ensuring the successful execution of your recommended strategies. Whether you need guidance, solutions to challenges, or answers to questions, our expert consultants are here to guide you.
In the event that additional services beyond our expertise are required, we are more than happy to assist you in identifying the right resources, candidates, or third-party services. Our ultimate goal is to support your organization in fully realizing the potential of the Refresh Wellness Assessment and facilitating positive changes to drive your success.
Can employers read employee’s journal entries in the Refresh Wellness Platform?
No, employers cannot read employee’s journal entries in the Refresh Wellness Platform. We prioritize the privacy and confidentiality of our users’ data. The journal entries are strictly confidential and can only be accessed by the individuals who create them. We believe in creating a safe and trusted space for employees to express their thoughts and emotions without any concerns about their privacy being compromised. Rest assured that your journal entries are private and secure within the Refresh Wellness Platform, and employers do not have access to them. Your personal well-being journey remains personal.
